EE Smart Router lights: what each colour means

9 light states of the EE Smart Router, from EE’s own page What the lights on your Smart Router mean. It has one status light and a WPS light.

EE: the name is printed on a sticker on the back of the hub.

1. Aqua

   The router is connected to the internet.

   EE’s page gives no step for this light.

   Source: What the lights on your Smart Router mean (EE), checked 2026-09-29.

2. Flashing yellow

   The router is connecting to broadband. Give it at least three minutes; it turns aqua when ready.

   EE’s page gives no step for this light.

   Source: What the lights on your Smart Router mean (EE), checked 2026-09-29.

3. Flashing aqua

   The router’s broadband cable isn’t connected, so it hasn’t been able to connect to broadband.

   What EE says to do

   1. Part fibre or copper line: check the broadband cable runs from the socket marked Broadband to the supplied filter, and the filter to the phone socket (skip the filter if your Openreach socket has one built in); unplug other phones or give them filters.
   2. Full Fibre: check the white cable with red ends runs from WAN or 4 on the router to Port 1 or LAN1 on the Openreach modem.
   3. Then check the status of your broadband service with EE.

   Source: What the lights on your Smart Router mean (EE), checked 2026-09-29.

4. Yellow

   The router isn’t connected to the internet.

   What EE says to do

   1. First set-up or just reset? Connect a device by cable or Wi-Fi, open a web browser and follow the on-screen wizard.
   2. Turn the router off with the Power button on the back, wait two minutes, and turn it back on.
   3. New to EE or just moved? Check your line’s activation date has passed.

   Source: What the lights on your Smart Router mean (EE), checked 2026-09-29.

5. Flashing green

   The router is starting up. Wait at least three minutes for it to turn aqua.

   What EE says to do

   1. Turn the router off with the Power button on the back, wait two minutes, and turn it back on.
   2. Wait three minutes for it to restart and connect, then check the light again.
   3. Still wrong? Reset the router: while it is on, press the Reset button with a pin or straightened paperclip for about 20 seconds until the light turns green, release it, and let the router start up.

   Source: What the lights on your Smart Router mean (EE), checked 2026-09-29.

6. Red

   There’s a problem somewhere.

   What EE says to do

   1. Turn the router off with the Power button on the back, wait two minutes, and turn it back on.
   2. Wait three minutes for it to restart and connect, then check the light again.
   3. Check you are using the power supply that came with this router, plugged in securely.
   4. Stand it upright with the vents clear, in case it is overheating.
   5. Still wrong? Reset the router: while it is on, press the Reset button with a pin or straightened paperclip for about 20 seconds until the light turns green, release it, and let the router start up.

   Source: What the lights on your Smart Router mean (EE), checked 2026-09-29.

7. No light

   The power is off, or the light has been turned off.

   What EE says to do

   1. Check the power cable and socket, then push the Power button.
   2. The light can be turned off in the router manager: open 192.168.1.254 in a browser and choose light control (you need the Admin password from the card on the back).

   Source: What the lights on your Smart Router mean (EE), checked 2026-09-29.

8. WPS flashing blue

   The router is waiting for you to choose WPS on your computer or device.

   EE’s page gives no step for this light.

   Source: What the lights on your Smart Router mean (EE), checked 2026-09-29.

9. WPS flashing red

   The WPS connection didn’t work.

   What EE says to do

   1. Give it a couple of minutes and try again.

   Source: What the lights on your Smart Router mean (EE), checked 2026-09-29.

Find a light by colour on any provider’s hub or maker’s router →