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AEG fridge freezer error codes

14 codes that AEG publishes for its fridge freezers, each with what it means, the likely cause, what you can safely check and when to call a service engineer. Tap your code:

Fridge or freezer: do only the checks the maker gives for that code, and unplug it only where the maker says to — Samsung asks owners not to unplug or press buttons to clear a code, so its engineer can still read the fault. Do not take off panels or touch sensors, wiring or the cooling circuit: anything past the maker’s own checks is for the maker’s service engineer. Codes that need one are marked Engineer.

Read this first

AEG explains each fridge-freezer code in its own UK support article; this page gathers them: E01 to E10, F3 to F7 and ER CE. Electrolux and Zanussi fridge-freezers come from the same group, but these articles are AEG’s, and models differ: check an Electrolux or Zanussi manual before relying on them. AEG’s advice for any code is to write it down exactly as shown, reset the appliance by switching it off at the socket or breaker for about a minute, and check that the fridge is cold, the freezer frozen, the doors shut and the air vents clear. AEG’s own warning: do not take the fridge apart or remove electronic parts or sensors, and if temperatures rise a lot, move food somewhere cold.

E01 E02 E03 E06 E07 Sensor warning

What it means
A warning from one of the appliance’s sensors.
Likely cause
AEG names no further cause for these codes.
What you can safely check

Nothing for the owner to check: this one is for a service engineer.

When to call a service engineer
Engineer AEG: contact an authorised service centre and request a visit by a service engineer.

Source: AEG, AEG UK — Fridge freezer shows code E01, E02, E03, E06, E07 on the display (support article, fridge freezers) Checked 2026-09-29.

F3 F4 F5 Temperature sensor fault

What it means
A temperature sensor is faulty or not working correctly, which can affect how well the appliance controls its temperature.
Likely cause
A faulty temperature sensor.
What you can safely check

Nothing for the owner to check: this one is for a service engineer.

When to call a service engineer
Engineer AEG: do not try to repair it yourself; request a visit from a qualified engineer, and give them the exact code and the model, product and serial numbers.

Source: AEG, AEG UK — Error codes F3, F4 or F5 on fridge freezer (support article, fridge freezers and fridges) Checked 2026-09-29.

F6 F7 Temperature problem (AEG gives no name)

What it means
AEG’s article does not name the fault behind F6 or F7; every step it gives is about the temperature inside the fridge.
Likely cause
AEG points to a temporary rise in temperature: a power cut, a door opened too long or not sealing.
What you can safely check

Fridge or freezer: do only the checks the maker gives for that code, and unplug it only where the maker says to — Samsung asks owners not to unplug or press buttons to clear a code, so its engineer can still read the fault.

  • Check the fridge is properly connected and whether there has been a power cut.
  • Keep door openings short; check nothing stops the door closing and that the door seal is clean and undamaged.
  • Check the temperature: a thermometer in a glass of water left in the fridge for several hours should read +4 °C to +5 °C (AEG notes a cheap thermometer can be 1–2 °C out). Adjust the dial or the control panel if needed.
  • Give it a few hours: if a temporary rise caused the code, it clears by itself once normal conditions return.
When to call a service engineer
If the code continues, AEG recommends a professional technician.

The symbol for this on the display: Temperature zones and the “OK” indicator.

Source: AEG, AEG UK — Fridge freezer shows F6 or F7 on the display (support article, fridges and fridge freezers) Checked 2026-09-29.

E08 Low mains voltage

What it means
The power supply to the appliance has dropped below 170 V. AEG says this is not an appliance failure: the code is there to prevent damage to the compressor.
Likely cause
Low voltage on the mains supply.
What you can safely check

Fridge or freezer: do only the checks the maker gives for that code, and unplug it only where the maker says to — Samsung asks owners not to unplug or press buttons to clear a code, so its engineer can still read the fault.

  • Nothing to do on the fridge itself: the supply voltage has to come back up to the normal level.
When to call a service engineer
If the warning continues, AEG says an authorised technician needs to be contacted.

Source: AEG, AEG UK — Fridge freezer shows code E08 (support article) Checked 2026-09-29.

E09 Freezer not cold enough

What it means
The freezer compartment is not cold enough.
Likely cause
Most likely a long power cut.
What you can safely check

Fridge or freezer: do only the checks the maker gives for that code, and unplug it only where the maker says to — Samsung asks owners not to unplug or press buttons to clear a code, so its engineer can still read the fault.

  • Set the freezer colder or switch on Super Freeze; the code clears once the temperature is reached. Keep the doors closed meanwhile.
  • AEG’s words on the food: remove any products which have thawed or defrosted during the error — they can be used within a short period of time.
  • Do not add fresh food to the freezer until it is at temperature and the code has gone.
When to call a service engineer
If the warning continues, AEG says an authorised technician needs to be contacted.

The symbol for this on the display: Temperature alarm (freezer too warm) · Super freeze / fast freeze (snowflakes).

Source: AEG, AEG UK — Fridge freezer shows code E09 (support article) Checked 2026-09-29.

E10 Fridge not cold enough

What it means
The fridge compartment is not cold enough.
Likely cause
Most likely a long power cut, or hot food put in the fridge.
What you can safely check

Fridge or freezer: do only the checks the maker gives for that code, and unplug it only where the maker says to — Samsung asks owners not to unplug or press buttons to clear a code, so its engineer can still read the fault.

  • Set the fridge colder or switch on Super Cool; the code clears once the temperature is reached. Keep the doors closed meanwhile.
  • Clear food away from the air-duct holes at the front and keep it away from the sensor.
When to call a service engineer
If the code continues, AEG recommends a professional technician.

The symbol for this on the display: Super cool / fast cool (fridge).

Source: AEG, AEG UK — Fridge freezer shows code E10 (support article) Checked 2026-09-29.

ER CE Wiring fault or electrical noise

What it means
On AEG’s connected French-door fridge-freezers: defective wiring or electrical noise.
Likely cause
Defective wiring or electrical noise; the wiring may have been damaged if a door has been removed.
What you can safely check

Fridge or freezer: do only the checks the maker gives for that code, and unplug it only where the maker says to — Samsung asks owners not to unplug or press buttons to clear a code, so its engineer can still read the fault.

  • Restart the Wi-Fi connection.
When to call a service engineer
If a door has been removed, or the code stays, AEG recommends a visit by a service engineer.

Source: AEG, AEG UK — French door fridge-freezer displays error code ER CE (support article, connected French-door fridge-freezers) Checked 2026-09-29.

A code that is not listed here

For a code not listed here, AEG says to search for it on AEG’s support website or look in your model’s user manual, and to book a service visit if a code persists, keeps returning, or comes with cooling or freezing problems.

We list only codes the source below states. If your code is not here, it may belong to a model the source does not cover: your model’s manual is the authority.

Related pages

Source

Every code on this page comes from these pages, published by AEG and read on the date shown. Meanings are written in our own words; nothing is taken from other makes, other models or third-party code sites.