360 Vis Nav: “Unable to dock” alert
The robot has been unable to dock.
The alert, as Dyson names it: Unable to dock
Applies to: Dyson 360 Vis Nav. What you notice: the “Unable to dock” alert on the screen and in the app.
What Dyson says to do
- Check the dock is set up correctly, following the ‘Setting up your dock’ section.
- If you can’t clear the alert, call the Dyson Helpline.
Source
Dyson’s own support page or manual, read on the date shown.
- Dyson: Dyson 360 Vis Nav user manual — Dyson 360 Vis Nav robot vacuum (RB03). www.dyson.com Checked 2026-09-29.