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360 Vis Nav: “Edge cleaner stuck” alert

Our drawing of a round robot from above: the “Edge cleaner stuck” alert on the screen and in the app.

The edge cleaner is stuck.

The alert, as Dyson names it: Edge cleaner stuck

Applies to: Dyson 360 Vis Nav. What you notice: the “Edge cleaner stuck” alert on the screen and in the app.

What Dyson says to do

  1. Check there isn’t any dust or debris blocking the edge cleaner.
  2. Remove the obstruction, then press and click the LCD touchscreen to resume the clean.
  3. If this alert keeps happening in one area of your home, set up a restriction in the MyDyson app.
  4. If you can’t clear the alert, call the Dyson Helpline.

Source

Dyson’s own support page or manual, read on the date shown.

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