Smeg hob error codes
15 codes that Smeg publishes for its hobs, each with what it means, the likely cause, what you can safely check and when to call a service engineer. Tap your code:
Hob: do only the checks the maker gives for that code. A built-in hob is wired in, so where a maker says to cut the power, switch it off at the fuse box (circuit breaker); never lift the hob out of the worktop or open it. The electrical connection is for the installer or a qualified electrician, and anything past the maker’s own checks is for the maker’s service engineer. Codes that need one are marked Engineer.
Read this first
Smeg induction hobs show faults as E and a digit, Er and two digits, or U400, and a U on its own when a zone cannot find a pan. These are from Smeg UK’s own help pages: “Induction errors” (last updated 27 March 2023), its article on error codes on the induction hob of a Smeg cooker, and “Why is there a U symbol on my induction hob?”. Smeg says most of these need an engineer if they come back; models differ, so check your manual too.
U No pan detected
- What it means
- The cooking zone cannot detect a pan.
- Likely cause
- The pan is off-centre or does not work on induction.
- What you can safely check
Hob: do only the checks the maker gives for that code. A built-in hob is wired in, so where a maker says to cut the power, switch it off at the fuse box (circuit breaker); never lift the hob out of the worktop or open it.
- Reposition the pan on the zone.
- Check the pan suits induction: bring a magnet to its base — if it is attracted, the pan is suitable.
- When to call a service engineer
- No engineer needed for U.
The symbol for this on the display: No pan detected (pan detection).
Source: Smeg, Smeg UK help — Why is there a U symbol on my induction hob? (answer 33) Checked 2026-09-29.
Er03 Controls held or covered
- What it means
- A knob or button is being operated continuously, or there is liquid or a pan on the control area.
- Likely cause
- A spill, a pan or a cloth on the controls.
- What you can safely check
Hob: do only the checks the maker gives for that code. A built-in hob is wired in, so where a maker says to cut the power, switch it off at the fuse box (circuit breaker); never lift the hob out of the worktop or open it.
- Clean the control area, or take the pan off it.
- When to call a service engineer
- On a Smeg cooker’s induction hob, Smeg says Er03 that does not clear needs an engineer from its service centre.
Source: Smeg, Smeg UK help — Induction errors (answer 417, last updated 27/03/2023) Checked 2026-09-29.
U400 Wrong connection
- What it means
- The hob has been connected wrongly.
- Likely cause
- An installation fault in the electrical connection.
- What you can safely check
Nothing for the owner to check: this one is for a service engineer.
- When to call a service engineer
- Engineer Smeg: connect the appliance properly. That is the installer’s or a qualified electrician’s job, and Smeg lists U400 among the codes that need an engineer.
Source: Smeg, Smeg UK help — Induction errors (answer 417, last updated 27/03/2023) Checked 2026-09-29.
E2 Zone overheating
- What it means
- The induction coil is too hot: the zone is overheating, often with an empty pan on it.
- Likely cause
- An empty pan left on a zone; if it persists once cool, Smeg says a faulty coil sensor.
- What you can safely check
Hob: do only the checks the maker gives for that code. A built-in hob is wired in, so where a maker says to cut the power, switch it off at the fuse box (circuit breaker); never lift the hob out of the worktop or open it.
- Take the pan off and wait for the zone to cool down.
- When to call a service engineer
- If E2 persists after the zone has cooled, Smeg says the coil sensor may be defective and an engineer is needed.
Source: Smeg, Smeg UK help — Induction errors (answer 417, last updated 27/03/2023) Checked 2026-09-29.
E4 Configuration or communication error
- What it means
- Smeg: configuration not possible, or a communication error.
- Likely cause
- An electronics fault.
- What you can safely check
Nothing for the owner to check: this one is for a service engineer.
- When to call a service engineer
- Engineer If E4 persists, Smeg says an engineer is needed.
Source: Smeg, Smeg UK help — Induction errors (answer 417, last updated 27/03/2023) Checked 2026-09-29.
E5 Mains voltage signal not valid
- What it means
- The hob is not getting a valid mains voltage signal.
- Likely cause
- A supply problem.
- What you can safely check
Nothing for the owner to check: this one is for a service engineer.
- When to call a service engineer
- Engineer Smeg says check the supply voltage — a job for a qualified electrician — and if E5 persists, an engineer is needed.
Source: Smeg, Smeg UK help — Induction errors (answer 417, last updated 27/03/2023) Checked 2026-09-29.
E6 Power board lost power
- What it means
- A power failure to the hob’s power board.
- Likely cause
- An interruption in the supply to the board.
- What you can safely check
Hob: do only the checks the maker gives for that code. A built-in hob is wired in, so where a maker says to cut the power, switch it off at the fuse box (circuit breaker); never lift the hob out of the worktop or open it.
- Turn the hob off for 5 minutes (at the fuse box on a built-in hob), then back on.
- When to call a service engineer
- If E6 persists, Smeg says an engineer is needed.
Source: Smeg, Smeg UK help — Induction errors (answer 417, last updated 27/03/2023) Checked 2026-09-29.
E8 Cooling fan speed wrong
- What it means
- The cooling fan is turning too fast or too slowly.
- Likely cause
- A fan fault.
- What you can safely check
Nothing for the owner to check: this one is for a service engineer.
- When to call a service engineer
- Engineer If E8 persists, Smeg says an engineer is needed.
Source: Smeg, Smeg UK help — Induction errors (answer 417, last updated 27/03/2023) Checked 2026-09-29.
E9 Coil temperature sensor faulty
- What it means
- The temperature sensor of an induction coil is defective.
- Likely cause
- A failed sensor.
- What you can safely check
Nothing for the owner to check: this one is for a service engineer.
- When to call a service engineer
- Engineer If E9 persists, Smeg says an engineer is needed.
Source: Smeg, Smeg UK help — Induction errors (answer 417, last updated 27/03/2023) Checked 2026-09-29.
EA Power circuit board error
- What it means
- An error on the hob’s power circuit board.
- Likely cause
- An electronics fault.
- What you can safely check
Nothing for the owner to check: this one is for a service engineer.
- When to call a service engineer
- Engineer If EA persists, Smeg says an engineer is needed.
Source: Smeg, Smeg UK help — Induction errors (answer 417, last updated 27/03/2023) Checked 2026-09-29.
Er47 Controls and coil not communicating
- What it means
- A communication error between the controls and the induction coil.
- Likely cause
- An electronics fault.
- What you can safely check
Nothing for the owner to check: this one is for a service engineer.
- When to call a service engineer
- Engineer If Er47 persists, Smeg says an engineer is needed.
Source: Smeg, Smeg UK help — Induction errors (answer 417, last updated 27/03/2023) Checked 2026-09-29.
Er20 Er22 Er31 E7 Cooker hob fault for an engineer
- What it means
- On the induction hob of a Smeg cooker, Smeg lists these codes as needing an engineer; it gives no further meaning for them.
- Likely cause
- Smeg does not say.
- What you can safely check
Nothing for the owner to check: this one is for a service engineer.
- When to call a service engineer
- Engineer Contact Smeg’s service centre: Smeg says you will require an engineer.
Source: Smeg, Smeg UK help — I have an error code on the induction hob of my cooker – what does it mean? (answer 135) Checked 2026-09-29.
A code that is not listed here
Smeg’s help lists only these codes. For any other, contact Smeg’s service centre with the code; on a Smeg cooker’s induction hob, Smeg says Er03, Er20, Er22, Er31, Er47, E2, E5, E6, E7, E9 and U400 all need an engineer.
We list only codes the source below states. If your code is not here, it may belong to a model the source does not cover: your model’s manual is the authority.
Related pages
Source
Every code on this page comes from these pages, published by Smeg and read on the date shown. Meanings are written in our own words; nothing is taken from other makes, other models or third-party code sites.
- Smeg: Smeg UK help — Induction errors (answer 417, last updated 27/03/2023) Checked 2026-09-29.
- Smeg: Smeg UK help — I have an error code on the induction hob of my cooker – what does it mean? (answer 135) Checked 2026-09-29.
- Smeg: Smeg UK help — Why is there a U symbol on my induction hob? (answer 33) Checked 2026-09-29.