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Hive thermostat: Receiver status light solid red

Our drawing: red, solid (steady) or shown, on a receiver by the boiler.

The receiver has lost its connection to the thermostat.

Applies to: Hive single- and dual-channel receivers. What you see: a light.

What Hive says to do

  1. Hive’s own steps for a lost thermostat connection (its ‘No Signal’ page): take the thermostat off the wall to the receiver, take the batteries out and put them straight back in, then hang it back up; it should show ‘Reconnecting’.
  2. Hive says the receiver’s status and central heating lights should then turn green. If not, reset and pair the receiver and thermostat again.

Source

Hive’s own help pages, read on the date shown.

Other Hive thermostat and receiver states