Honeywell thermostat: Alert code 177 or 178: wired sensor reading
An invalid reading from a wired indoor sensor (177) or a wired outdoor sensor (178).
Applies to: T6 Pro thermostats except the TH6210U. What you see: a code and a symbol.
Codes this page covers: 177 178.
What Honeywell Home says to do
Wiring and power. Honeywell Home ties this, on at least some systems, to the wiring, the power supply or the C wire. The steps here are only Honeywell Home’s own, as its page states them; semiatic gives no wiring instructions of its own. Honeywell Home’s own line on calling a professional is step 2 below.
- Honeywell Home says to check the indoor sensor (177) or outdoor sensor (178) and its sensor wires.
- Honeywell Home says to verify the installer settings match the sensor used: 10K or 20K, ISU 500 and 516 for a wired indoor sensor, ISU 130 for a wired outdoor sensor.
Source
Honeywell Home’s own help page, read on the date shown.
- Honeywell Home (Resideo) documentation: 7. Alerts and Reminders — T6 Pro Installation Manual — T6 Pro thermostats (codes 177 and 178 not on the TH6210U). docs.honeywellhome.com Checked 2026-09-29.
A similar symbol on other thermostats
The same symbol on another maker’s thermostat can mean something else.