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Roborock: what each light, error and message means

A Roborock robot reports a fault by flashing its power light red quickly and speaking a voice prompt with an error number, such as ‘Error 9’. The number tells you which part to check. The meanings here are from the Roborock S6 manual’s troubleshooting table and Roborock’s own Support Center articles for each error.

The S6 manual shows the power light on the button panel on top of the robot. Newer Roborock models (S7, S8, Qrevo, Saros) print their own error tables in their manuals; if your model’s manual gives a different meaning for the same number, the manual wins.

  1. Power light flashing red quickly

    An error has happened while the robot was running. It also speaks a voice prompt naming the error number.

    Roborock S6. 2 steps from Roborock on its page.

  2. Power light red

    The battery is below 20%. (White means 20% or more.)

    Roborock S6. Roborock gives no step for this.

  3. 1

    Error 1

    The spinning laser unit on top of the robot (its distance sensor) is jammed or blocked.

    Says: Error 1: Turn the laser unit and check that it is not jammed or blocked

    Roborock S6; Roborock Support Center article for Roborock robot vacuums. 3 steps from Roborock on its page.

  4. 4

    Error 4

    A cliff sensor underneath is reporting a drop. It may be dirty, or the robot may really be at an edge or on dark or shag carpet.

    Says: Error 4: Clean cliff sensors, move the main unit away from any drops, then restart

    Roborock S6; Roborock Support Center article for Roborock robot vacuums. 3 steps from Roborock on its page.

  5. 5

    Error 5

    The main brush is tangled or blocked.

    Says: Error 5: Remove and clean the main brush and brush bearing

    Roborock S6; Roborock Support Center article for Roborock robot vacuums. 3 steps from Roborock on its page.

  6. 7

    Error 7

    A drive wheel is blocked or stuck.

    Says: Error 7: Check that wheels are not blocked, then move the main unit to a new location and restart

    Roborock S6; Roborock Support Center article for Roborock robot vacuums. 3 steps from Roborock on its page.

  7. 8

    Error 8

    The robot is hemmed in or caught by something around it.

    Says: Error 8: Remove any obstacles around the main unit

    Roborock S6; Roborock Support Center article for Roborock robot vacuums. 4 steps from Roborock on its page.

  8. 9

    Error 9

    The robot does not detect the dustbin and filter. Roborock’s article adds that the filter has a magnet on its side that the robot looks for.

    Says: Error 9: Reinstall dustbin and filter

    Roborock S6; Roborock Support Center article for Roborock robot vacuums. 3 steps from Roborock on its page.

  9. 10

    Error 10

    The filter is wet or clogged.

    Says: Error 10: Check the filter. If wet, use a dry one. If dry, clean it and try again

    Roborock S6; Roborock Support Center article for Roborock robot vacuums. 2 steps from Roborock on its page.

  10. 13

    Error 13

    The robot cannot charge on its dock.

    Says: Error 13: Charging error. Cleaning charging contacts and try again

    Roborock S6; Roborock Support Center article for Roborock robot vacuums. 3 steps from Roborock on its page.

  11. 18

    Error 18

    A fault with the suction fan.

    Says: Error 18: Fan error. Reset the main unit

    Roborock S6; Roborock Support Center article for Roborock robot vacuums. 3 steps from Roborock on its page.

  12. Internal error

    A fault inside the robot’s own system, with no part for you to clean.

    Says: Internal error. Please try resetting the system

    Roborock S6; Roborock Support Center article for Roborock robot vacuums. 2 steps from Roborock on its page.

Sources

Roborock’s own support pages and manuals only, read on the date shown. Nothing here comes from third-party “error codes explained” sites.