Vodafone Wi-Fi Hub (VOX 3) lights: what each colour means
15 light states of the Vodafone Wi-Fi Hub (VOX 3), from Vodafone’s own page Vodafone router lights explained — Vodafone WiFi Hub (shown as the Vodafone VOX 3 Broadband Router). It has five numbered lights: power, internet, phone, mobile and Wi-Fi. Vodafone’s page lists this hub as the Vodafone WiFi Hub and shows it as the VOX 3 Broadband Router. White means fine on every light.
Vodafone’s page names six hubs: Vodafone WiFi Hub, Ultra Hub, VOX 2.5, Power Hub, 5G Hub and 5G Outdoor Hub; the name is on the hub’s label.
Power white
Power is on.
Vodafone’s page gives no step for this light.
Source: Vodafone router lights explained — Vodafone WiFi Hub (shown as the Vodafone VOX 3 Broadband Router) (Vodafone UK), checked 2026-09-29, read in a browser.
Power red
Red for a short while is normal as the hub powers on. Red for longer than five minutes means a system failure.
What Vodafone says to do
- If it stays red for more than five minutes, factory reset the hub.
Source: Vodafone router lights explained — Vodafone WiFi Hub (shown as the Vodafone VOX 3 Broadband Router) (Vodafone UK), checked 2026-09-29, read in a browser.
Power light off
Power isn’t on.
What Vodafone says to do
- Check all the wires are connected and the hub is switched on at the wall.
- Then press the power button on the back to turn the hub on.
Source: Vodafone router lights explained — Vodafone WiFi Hub (shown as the Vodafone VOX 3 Broadband Router) (Vodafone UK), checked 2026-09-29, read in a browser.
Internet white
The hub is connected to the internet.
Vodafone’s page gives no step for this light.
Source: Vodafone router lights explained — Vodafone WiFi Hub (shown as the Vodafone VOX 3 Broadband Router) (Vodafone UK), checked 2026-09-29, read in a browser.
Internet flashing white
The hub is connecting to the internet.
Vodafone’s page gives no step for this light.
Source: Vodafone router lights explained — Vodafone WiFi Hub (shown as the Vodafone VOX 3 Broadband Router) (Vodafone UK), checked 2026-09-29, read in a browser.
Internet flashing red
The hub is trying to connect.
What Vodafone says to do
- If it goes on for longer than five minutes, check every cable is connected, then restart the hub by pressing the power button.
Source: Vodafone router lights explained — Vodafone WiFi Hub (shown as the Vodafone VOX 3 Broadband Router) (Vodafone UK), checked 2026-09-29, read in a browser.
Phone white
You can make calls.
Vodafone’s page gives no step for this light.
Source: Vodafone router lights explained — Vodafone WiFi Hub (shown as the Vodafone VOX 3 Broadband Router) (Vodafone UK), checked 2026-09-29, read in a browser.
Phone flashing white
A call is in progress.
Vodafone’s page gives no step for this light.
Source: Vodafone router lights explained — Vodafone WiFi Hub (shown as the Vodafone VOX 3 Broadband Router) (Vodafone UK), checked 2026-09-29, read in a browser.
Phone red
The hub can’t connect to the voice service (Vodafone Business customers only).
What Vodafone says to do
- Turn the hub off and on again.
Source: Vodafone router lights explained — Vodafone WiFi Hub (shown as the Vodafone VOX 3 Broadband Router) (Vodafone UK), checked 2026-09-29, read in a browser.
Mobile white
The Vodafone Backup Dongle is connected and working (Vodafone Pro customers only).
Vodafone’s page gives no step for this light.
Source: Vodafone router lights explained — Vodafone WiFi Hub (shown as the Vodafone VOX 3 Broadband Router) (Vodafone UK), checked 2026-09-29, read in a browser.
Mobile flashing or pulsing red
The backup dongle is connected but there is a problem with it.
Vodafone’s page gives no step for this light.
Source: Vodafone router lights explained — Vodafone WiFi Hub (shown as the Vodafone VOX 3 Broadband Router) (Vodafone UK), checked 2026-09-29, read in a browser.
Mobile red
The backup dongle is connected but no SIM card is detected.
What Vodafone says to do
- Check the SIM is inserted correctly.
Source: Vodafone router lights explained — Vodafone WiFi Hub (shown as the Vodafone VOX 3 Broadband Router) (Vodafone UK), checked 2026-09-29, read in a browser.
WiFi white
Wi-Fi is on and working correctly.
Vodafone’s page gives no step for this light.
Source: Vodafone router lights explained — Vodafone WiFi Hub (shown as the Vodafone VOX 3 Broadband Router) (Vodafone UK), checked 2026-09-29, read in a browser.
WiFi pulsing white
Wi-Fi is pairing a device.
Vodafone’s page gives no step for this light.
Source: Vodafone router lights explained — Vodafone WiFi Hub (shown as the Vodafone VOX 3 Broadband Router) (Vodafone UK), checked 2026-09-29, read in a browser.
WiFi light off
Wi-Fi is turned off on the hub.
Vodafone’s page gives no step for this light.
Source: Vodafone router lights explained — Vodafone WiFi Hub (shown as the Vodafone VOX 3 Broadband Router) (Vodafone UK), checked 2026-09-29, read in a browser.
Other Vodafone hubs
The same colour can mean something else on another Vodafone hub, so check the name on your hub’s label.
Sources
Vodafone’s own pages only, read on the date shown. Nothing here comes from third-party router-light sites.
- Vodafone UK: Vodafone router lights explained — Vodafone WiFi Hub (shown as the Vodafone VOX 3 Broadband Router) — Vodafone Wi-Fi Hub (VOX 3). www.vodafone.co.uk Checked 2026-09-29. Read in a browser: the page draws its text with a script.
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