Samsung Bespoke Jet Bot Combo: what each light, error and message means
The Bespoke Jet Bot Combo has no error numbers. When something is wrong its LED turns red and blinks, and its voice guide says what the problem is in a sentence. Samsung’s steps start with a reset; the LED turns white when the robot resets. The SmartThings app also shows whether something is in the way or stuck in the robot.
Samsung’s page covers the Bespoke Jet Bot Combo robot and its Clean Station. Older Samsung POWERbot and Jet Bot models use different messages and codes.
LED blinking red with a voice message
The robot has a problem, and the voice guide is naming it. Each message and its fix is on this page.
Bespoke Jet Bot Combo. 2 steps from Samsung on its page.
“It’s difficult to move”
The robot is caught, stuck or trapped where it is.
Says:
It's difficult to move. Please move me somewhere else.
Bespoke Jet Bot Combo. 1 step from Samsung on its page.
“Please remove the brush”
Something is caught in the main brush.
Says:
Please remove the brush and take out whatever's stuck in there.
Bespoke Jet Bot Combo. 1 step from Samsung on its page.
“Something’s stuck in the side brush”
Something is caught in the spinning side brush.
Says:
Something's stuck in the side brush. Please remove it.
Bespoke Jet Bot Combo. 1 step from Samsung on its page.
“Please check the left (or right) wheel”
Something is caught in the left drive wheel; the same message with ‘right’ means the right wheel.
Says:
Please check the left wheel to see if there's something stuck in it.
Bespoke Jet Bot Combo. 1 step from Samsung on its page.
“Something’s wrong with the cliff sensor”
Dirt has built up on the cliff sensors underneath.
Says:
Something's wrong with the cliff sensor. Please clean the 4 small black windows underneath with a soft cloth.
Bespoke Jet Bot Combo. 1 step from Samsung on its page.
“Please insert the bin”
The dustbin is not in place.
Says:
Please insert the bin so cleaning can start.
Bespoke Jet Bot Combo. 1 step from Samsung on its page.
“Something’s wrong with the main system”
A fault in the robot’s own system, not a part you can clear.
Says:
Something's wrong with the main system. Turn the power off, then on again. If that doesn't fix it, contact Customer Service.
Bespoke Jet Bot Combo. 2 steps from Samsung on its page.
Sources
Samsung’s own support pages and manuals only, read on the date shown. Nothing here comes from third-party “error codes explained” sites.
- Samsung US Support: Bespoke Jet Bot Combo voice says there is a problem — Samsung Bespoke Jet Bot Combo and its Clean Station. www.samsung.com Checked 2026-09-29.