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Canon PIXMA G3000 series lights: what each pattern means

14 light patterns of the Canon PIXMA G3000 series, from Canon’s own online manual G3000 series Online Manual — An Error Occurs. MegaTank (refillable ink tanks, separate print heads), no display. Count the flashes before the lamp goes off, then find the number below.

Models covered, as Canon lists them: G3000, G3100, G3102, G3200, G3400, G3500, G3600, G3800, G3900.

The lights on this printer

ONAlarm
  • ON lamp
  • Alarm lamp

Our own schematic drawing, not Canon’s panel layout: the lights are in the order Canon’s guide lists them. Where Canon does not give a light’s colour, it is drawn filled in the text colour.

  1. ONAlarm×2

    Alarm lamp flashes 2 times

    Alarm lamp blinking; 2 flashes, then off, repeating. Colour not stated by Canon.

    Support code 1000

    The machine is out of paper, or the paper does not feed.

    What Canon says to do

    1. Load paper in the rear tray and align the paper guides with both edges of the paper.
    2. Press the machine's Black or Color button.

    Canon’s own page for this code: support code 1000.

    Source: G3000 series Online Manual — An Error Occurs (Canon), checked 2026-09-29.

  2. ONAlarm×3

    Alarm lamp flashes 3 times

    Alarm lamp blinking; 3 flashes, then off, repeating. Colour not stated by Canon.

    Support code 1300

    Paper is jammed in the paper output slot or the rear tray.

    What Canon says to do

    1. Pull the paper out slowly with both hands, from the output slot or the rear tray, whichever is easier.
    2. If it will not come out, turn the machine back on; the paper may be ejected automatically.

    Canon’s own page for this code: support code 1300.

    Source: G3000 series Online Manual — An Error Occurs (Canon), checked 2026-09-29.

  3. ONAlarm×4

    Alarm lamp flashes 4 times

    Alarm lamp blinking; 4 flashes, then off, repeating. Colour not stated by Canon.

    Support code 1470

    A print head (cartridge) is not installed properly.

    What Canon says to do

    1. Open the scanning unit / cover and push the print head locking cover (or the joint button) to seat the print heads.
    2. Make sure the label and protective tape are off the print head, then close the scanning unit / cover.

    Canon’s own page for this code: support code 1470.

    Source: G3000 series Online Manual — An Error Occurs (Canon), checked 2026-09-29.

  4. ONAlarm×5

    Alarm lamp flashes 5 times

    Alarm lamp blinking; 5 flashes, then off, repeating. Colour not stated by Canon.

    Canon gives 3 causes for this pattern; the message on the computer or the printer software tells them apart.

    Support code 1403

    The print head may be damaged.

    What Canon says to do

    1. Contact a Canon service center to request a repair. Do not tilt the machine when moving it: ink may leak.

    Canon’s own page for this code: support code 1403.

    Support code 1471

    The print head (cartridge) cannot be recognized.

    What Canon says to do

    1. It may not be installed properly or may not be compatible: install the appropriate print head. To cancel printing, press Stop.

    Canon’s own page for this code: support code 1471.

    Support code 1476

    An appropriate print head (cartridge) is not installed.

    What Canon says to do

    1. Install a print head compatible with this machine. To cancel printing, press Stop.

    Canon’s own page for this code: support code 1476.

    Source: G3000 series Online Manual — An Error Occurs (Canon), checked 2026-09-29.

  5. ONAlarm×7

    Alarm lamp flashes 7 times

    Alarm lamp blinking; 7 flashes, then off, repeating. Colour not stated by Canon.

    Canon gives 2 causes for this pattern; the message on the computer or the printer software tells them apart.

    Support code 1474

    A print head (cartridge) is not installed in the correct position.

    What Canon says to do

    1. Press Stop if printing, then make sure each print head is in its correct position.

    Canon’s own page for this code: support code 1474.

    Support code 1475

    More than one print head (cartridge) of the same colour is installed.

    What Canon says to do

    1. Install each print head in its correct position.

    Canon’s own page for this code: support code 1475.

    Source: G3000 series Online Manual — An Error Occurs (Canon), checked 2026-09-29.

  6. ONAlarm×8

    Alarm lamp flashes 8 times

    Alarm lamp blinking; 8 flashes, then off, repeating. Colour not stated by Canon.

    Support code 1700

    The ink absorber is almost full.

    What Canon says to do

    1. Press Black or Color to continue printing.
    2. Contact a Canon service center to request a repair. Do not tilt the machine when moving it.

    Canon’s own page for this code: support code 1700.

    Source: G3000 series Online Manual — An Error Occurs (Canon), checked 2026-09-29.

  7. ONAlarm×9

    Alarm lamp flashes 9 times

    Alarm lamp blinking; 9 flashes, then off, repeating. Colour not stated by Canon.

    Support code 1890

    Protective material or tape may still be attached to the print head (cartridge) holder.

    What Canon says to do

    1. Open the scanning unit / cover, remove any protective material and tape from the holder, and close it.
    2. If that does not solve it, contact a Canon service center.

    Canon’s own page for this code: support code 1890.

    Source: G3000 series Online Manual — An Error Occurs (Canon), checked 2026-09-29.

  8. ONAlarm×11

    Alarm lamp flashes 11 times

    Alarm lamp blinking; 11 flashes, then off, repeating. Colour not stated by Canon.

    Support code 4103

    Printing cannot be performed with the current print settings.

    What Canon says to do

    1. Press Stop to cancel, change the print settings, and print again.

    Canon’s own page for this code: support code 4103.

    Source: G3000 series Online Manual — An Error Occurs (Canon), checked 2026-09-29.

  9. ONAlarm×14

    Alarm lamp flashes 14 times

    Alarm lamp blinking; 14 flashes, then off, repeating. Colour not stated by Canon.

    Support code 1473

    The print head (cartridge) cannot be recognized.

    What Canon says to do

    1. It may not be installed properly or may not be compatible: install the appropriate print head. To cancel printing, press Stop.

    Canon’s own page for this code: support code 1473.

    Source: G3000 series Online Manual — An Error Occurs (Canon), checked 2026-09-29.

  10. ONAlarm×15

    Alarm lamp flashes 15 times

    Alarm lamp blinking; 15 flashes, then off, repeating. Colour not stated by Canon.

    Support code 1472

    The print head (cartridge) cannot be recognized.

    What Canon says to do

    1. It may not be installed properly or may not be compatible: install the appropriate print head. To cancel printing, press Stop.

    Canon’s own page for this code: support code 1472.

    Source: G3000 series Online Manual — An Error Occurs (Canon), checked 2026-09-29.

  11. ONAlarm×2

    ON and Alarm lamps flash alternately 2 times

    ON lamp flashing alternately; Alarm lamp flashing alternately; 2 flashes, then off, repeating. Colour not stated by Canon.

    Support code 5100

    A printer error has occurred.

    What Canon says to do

    1. Cancel printing and turn the machine off.
    2. Make sure nothing (a stabilizer, jammed paper) stops the print head holder moving and that the print heads are properly installed. Do not touch the clear film, white belt or tubes.
    3. Turn the machine on. If that does not solve it, contact a Canon service center.

    Canon’s own page for this code: support code 5100.

    Source: G3000 series Online Manual — An Error Occurs (Canon), checked 2026-09-29.

  12. ONAlarm×7

    ON and Alarm lamps flash alternately 7 times

    ON lamp flashing alternately; Alarm lamp flashing alternately; 7 flashes, then off, repeating. Colour not stated by Canon.

    Support code 5B00

    A printer error has occurred (support codes 5B00, 5B01).

    What Canon says to do

    1. Contact a Canon service center to request a repair. Do not tilt the machine when moving it.

    Canon’s own page for this code: support code 5B00.

    Source: G3000 series Online Manual — An Error Occurs (Canon), checked 2026-09-29.

  13. ONAlarm×10

    ON and Alarm lamps flash alternately 10 times

    ON lamp flashing alternately; Alarm lamp flashing alternately; 10 flashes, then off, repeating. Colour not stated by Canon.

    Support code B202

    An error requiring a repair has occurred (support codes B202 to B205).

    What Canon says to do

    1. Turn the machine off and unplug it.
    2. Contact a Canon service center to request a repair.

    Canon’s own page for this code: support code B202.

    Source: G3000 series Online Manual — An Error Occurs (Canon), checked 2026-09-29.

  14. ONAlarm×?

    ON and Alarm lamps flash alternately, any other count

    ON lamp flashing alternately; Alarm lamp flashing alternately; a flash count other than those listed. Colour not stated by Canon.

    Support code 5011

    A printer error has occurred (support codes such as 5011, 5012, 5200, 6500).

    What Canon says to do

    1. Turn the machine off and unplug it.
    2. Plug it in again and turn it on. If that does not solve it, contact a Canon service center.

    Canon’s own page for this code: support code 5011.

    Source: G3000 series Online Manual — An Error Occurs (Canon), checked 2026-09-29.

Other Canon printers

The same light can mean something else on another Canon family, so check the model name on your printer.

Sources

Canon’s own pages only, read on the date shown. Nothing here comes from third-party “printer codes” sites.