Descale needed · Nespresso Essenza Plus and CitiZ Platinum
Nespresso Essenza Plus and CitiZ Platinum: Descaling alert lit steadily
Descaling alert level 2: the descale is overdue. Nespresso says to descale immediately to avoid the machine’s performance and the coffee’s quality dropping.
- Which light
- Descale light or symbol
- Colour
- Colour not named by the maker
- Steady or flashing
- Steady
What Nespresso says to do
- Run the full descaling procedure now (see the blinking-alert page for the steps).
- If the alert comes on sooner than you expect, check the water hardness setting matches your water.
From User manual of CitiZ Platinum and Essenza Plus: Descaling (alert levels), Water hardness setting and Troubleshooting. This is the Essenza Plus and CitiZ Platinum’s pattern; another Nespresso machine may use the same light for something else — check the manual for your model.
Other Nespresso Essenza Plus and CitiZ Platinum lights
Descale needed on other machines
The same need shows up as a different light on each machine — which is why a light cannot be read without the machine.
Sources
Every line on this page comes from Nespresso’s own documents, read on the date shown. Nothing is taken from third-party manual sites.
- Nespresso: User manual of CitiZ Platinum and Essenza Plus: Descaling (alert levels), Water hardness setting and Troubleshooting — CitiZ Platinum and Essenza Plus (shared multi-language manual). www.nespresso.com Checked 2026-09-29.