Tassimo Vivy, Vivy 2, Suny and Joy: what the lights mean
T DISC pod machines with three lights on the Start / Stop button: Status, Fill water tank and Descale
These four Tassimo machines share one light scheme, printed in the same troubleshooting table in each of their manuals: a Status light, a Fill water tank light and a Descale light, all set into the Start / Stop button. None of the three has a colour named in the manual, so read them by which one is lit and whether it blinks. The Vivy, Suny and Joy have an On / Off switch; the Vivy 2 has none, which is why its manual gives a shorter fix for a fault. The Joy adds a BRITA MAXTRA+ filter with its own cartridge replacement indicator. Bosch makes the machines, and the manuals send you to the TASSIMO careline or Bosch customer service for anything the table cannot fix.
Every Tassimo Vivy, Vivy 2, Suny and Joy light we could source, 6 in all, each with Tassimo’s meaning and steps. This is the Vivy, Vivy 2, Suny and Joy’s pattern; another Tassimo machine may use the same light for something else — check the manual for your model.
Fill water tank light on
Water
The machine thinks the tank is too low to brew. If the tank is plainly full, the manual gives two other causes: the float inside the tank is stuck, or the tank is not seated properly.
“Fill water tank lights up. There is not enough water in the water tank. Fill the tank with cold, fresh water as far as the max mark. Reinsert the water tank.”
- Which light
- Water tank symbol
- Colour
- Colour not named by the maker
- Steady or flashing
- Steady
What Tassimo says to do
- Fill the tank with cold, fresh water up to the max mark and push it back in.
- If the light stays on with a full tank, clean the tank and free the float, then check the tank is inserted correctly.
- The manuals ask for “cool, fresh, non-carbonated water each day” and say: “Do not use chemically softened water.”
Source:
- Tassimo: TASSIMO VIVY 2 instruction manual, part 2: At a glance and Troubleshooting — Tassimo Vivy 2 (extended manual, English section). www.tassimo.com Checked 2026-10-16.
Descale light on, or flashing
Descale needed
The machine has counted enough use to need a descale. These four manuals treat lit and flashing the same: both mean descale now. Using filtered or softened water does not stop it; in Tassimo’s words, “even decalcified water contains low amounts of calcium carbonate.”
“Descale lights up or starts flashing. The appliance needs to be descaled. Descale the appliance.”
- Which light
- Descale light or symbol
- Colour
- Colour not named by the maker
- Steady or flashing
- Flashing or blinking
What Tassimo says to do
- Run the descaling programme in the Descaling section of your manual, with Tassimo descaling tabs (TCZ6004 / 00311530).
- Never drink the descaling liquid; the manuals list this under “Risk of injury”.
Source:
- Tassimo: TASSIMO VIVY 2 instruction manual, part 2: At a glance and Troubleshooting — Tassimo Vivy 2 (extended manual, English section). www.tassimo.com Checked 2026-10-16.
Fill water tank and Descale lights flashing together
Fault or blockage
A fault, not a reminder: the machine will not brew while both lights flash. The Suny, Vivy and Joy manuals give the off-and-wait reset first. The Vivy 2 has no On / Off switch, and its manual skips the reset and says straight away: “Please contact the TASSIMO careline.”
“Fill water tank and Descale are flashing simultaneously and it is not possible to prepare drinks. There is a fault on the machine. Turn the machine off using the On / Off switch, wait approximately 5 minutes and turn the machine back on. If [both lights] are still flashing, please contact the TASSIMO careline.”
- Which light
- Several lights or symbols at once
- Colour
- Colour not named by the maker
- Steady or flashing
- Flashing or blinking
What Tassimo says to do
- Suny, Vivy or Joy: switch off at the On / Off switch, wait about 5 minutes, switch back on.
- If both lights still flash, or on a Vivy 2, contact the TASSIMO careline.
If that does not fix it: how to contact Tassimo.
Source:
- Tassimo: TASSIMO SUNY instruction manual, part 2: At a glance and Troubleshooting — Tassimo Suny (extended manual, English section). www.tassimo.com Checked 2026-10-16.
Status light blinking and the lid will not open
Mode running
The machine is still working and has locked the brewing unit, the lid over the T DISC. Forcing it open is what the manuals warn against: “Never attempt to open the brewing unit during operation … any escaping liquids will be very hot.”
“The brewing unit cannot be opened. The brewing unit is still locked. Wait until the Status LED has stopped blinking before attempting to open the brewing unit. If the brewing unit stays locked, contact the TASSIMO careline.”
- Which light
- Main button or power light
- Colour
- Colour not named by the maker
- Steady or flashing
- Flashing or blinking
What Tassimo says to do
- Wait for the Status light to stop blinking, then open the lid.
- If the lid stays locked after the light has stopped, contact the TASSIMO careline.
If that does not fix it: how to contact Tassimo.
Source:
- Tassimo: TASSIMO VIVY 2 instruction manual, part 2: At a glance and Troubleshooting — Tassimo Vivy 2 (extended manual, English section). www.tassimo.com Checked 2026-10-16.
No light at all
Off or no power
No power reaches the machine, or (on the Vivy, Suny and Joy) it is switched off at the On / Off switch. The Vivy 2 manual gives only the first cause, because it has no switch.
“The appliance is not working and none of the display elements (LEDs) are lighting. The appliance has no power supply. Check to see whether the appliance is connected to the mains. The appliance is not switched on. Make sure the appliance has been switched on.”
- Which light
- Several lights or symbols at once
- Colour
- No light
- Steady or flashing
- Off
What Tassimo says to do
- Check the plug and the socket.
- On a Vivy, Suny or Joy, press the On / Off switch.
Source:
- Tassimo: TASSIMO SUNY instruction manual, part 2: At a glance and Troubleshooting — Tassimo Suny (extended manual, English section). www.tassimo.com Checked 2026-10-16.
Joy only: BRITA cartridge indicator not working
Water filter
Only the Joy has this: a BRITA cartridge replacement indicator that goes with the BRITA MAXTRA+ filter cartridge in its water tank. The manual’s one row for it covers the indicator no longer working.
“The cartridge replacement indicator no longer works. Press and hold the Start button of the indicator for at least 5 seconds. If the cartridge replacement indicator still does not work, please contact the TASSIMO careline.”
- Which light
- Water filter light
- Colour
- No light
- Steady or flashing
- Off
What Tassimo says to do
- Press and hold the indicator’s own Start button for at least 5 seconds.
- If it still does not work, contact the TASSIMO careline. Spare BRITA MAXTRA+ cartridges are order no. 17000917.
If that does not fix it: how to contact Tassimo.
Source:
- Tassimo: TASSIMO JOY instruction manual, part 2: At a glance, BRITA filter and Troubleshooting — Tassimo Joy with BRITA MAXTRA+ filter (extended manual, English section). www.tassimo.com Checked 2026-10-16.
Near relatives
Machines from the same maker whose lights are close to these, each on its own page from its own manual. A light that looks the same can still mean something else, so check each one.
When Tassimo says to get help
The manuals say to contact the TASSIMO careline; the UK manual names BSH Home Appliances (www.bosch-home.co.uk) for engineer visits, spare parts such as the Service T DISC (item no. 00576836 yellow, 00576837 orange) and descaling tabs (TCZ6004 / 00311530).
Sources
Every line on this page comes from Tassimo’s own documents, read on the date shown. Nothing is taken from third-party manual sites.
- Tassimo: TASSIMO VIVY 2 instruction manual, part 2: At a glance and Troubleshooting — Tassimo Vivy 2 (extended manual, English section). www.tassimo.com Checked 2026-10-16.
- Tassimo: TASSIMO VIVY instruction manual, part 2: At a glance and Troubleshooting — Tassimo Vivy (extended manual, English section). www.tassimo.com Checked 2026-10-16.
- Tassimo: TASSIMO SUNY instruction manual, part 2: At a glance and Troubleshooting — Tassimo Suny (extended manual, English section). www.tassimo.com Checked 2026-10-16.
- Tassimo: TASSIMO JOY instruction manual, part 2: At a glance, BRITA filter and Troubleshooting — Tassimo Joy with BRITA MAXTRA+ filter (extended manual, English section). www.tassimo.com Checked 2026-10-16.